Billboard True Tracker Features
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Plant Management
User accounts can be assigned to specific plants. This filters the amount of controller information and alerts to each separately managed plant showing only relevant information to that area. This is especially useful for companies that have branches nationwide.
Remote Panel Management
Organizing your customer's panels is easy with our web-based software! True Tracker enables the creation of master customer lists where customers are "assigned" specific panels. Panels can be easily added or removed for each customer. Each panel has its own warning prompt and light scheduler. Unused panels are maintained in an "unassigned panel pool" that can be turned off with a single command.
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Remote Lighting Control and Scheduler Features
-You can create lighting profiles, including a standard profile for commonly used ON/Off times instead of making manual changes -Schedule lights ON/OFF up to 3x per 24 hours -Profiles can be set to "real time" or "sunset/sunrise" -Sunset and Sunrise are automatically determined by geographical location -DST: Automatic bi-annual adjustment for daylight savings time (can also be disabled) -Manual override device for allowing maintenance work without resetting scheduler
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24/7 Remote Monitoring
-Password enabled web access from anywhere you have an internet location -Web site is also Smart Phone enabled for in the field diagnostics and monitoring -Unit detects both site alerts and utility failures by reading current -User decides where they want alerts sent; email, text message or both -User decides what types of alerts they want notification of; -Alert types include: Bulb failure, multiple bulb or ballast failure, circuit breaker open, utility power lost, utility power restored, high current, and controller reboot -Alerts must be managed and are stored in an alert history
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Remote Diagnostic Tools
-Manual ON/OFF for diagnostics and current reading per panel -Last 48 Hours Summary; shows current draws each hour for last 48 for failure diagnosis -Last Turn-On Cycle; shows high, low and average draw -Last 30-Days Data; lists the daily average current reading for each panel over the last month and plots a graph to show how they compare to the tolerance reference current -Remote Re-Calibrate; allows a user to recalibrate the site without going to the structure. Very useful for relamping, to calibrate the unit after the 24 hour "burn-in". -Remote Reset; gives the user the option to remotely reset the controller board if they are not able to receive any information from it
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Support
We want your experience with the True Tracker to be a positive one from the very beginning and we will be there to help you learn the software, and get comfortable with the installation process. Most users get a handle on it pretty quickly as we've tried to make it intuitive to your needs. API Monitoring has a toll free or local number you can reach us at and we are in the office 9 to 5 Central time for activations. In case of an after- hours emergency, our regional sales managers make themselves available to our clients as well.
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We'll provide you with an installation guide for installing your new True Tracker, and offer tech support. In the event that you forget your manual, or ruin it, we have also made it available on our website to print or view on your smart-phone.
↓ The Tracker's signal is sent digitally and wirelessly to a dedicated server. ↓
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